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Voice Solutions - Lumen Total Advantage

Introducing Lumen Total Advantage®, offering the best of Lumen® local and long-distance services-combined. As your single source provider, Lumen can now provide you with additional advantages to save more based on your total communications spending. With Lumen Total Advantage®, your business receives a comprehensive solution for all Lumen services that rewards you as your business needs grow. From your doorstep around the world, Lumen Total Advantage® can enable your business to succeed by providing you with:
Customers in the United States may use the Lumen Total Advantage® agreement for a broad range of Lumen services, including Asynchronous Transfer Mode (ATM), Private Line, Frame Relay, Dedicated Hosting, Dedicated Internet Access (DIA), Toll Free, Long Distance Switched and Dedicated Voice, Audio Conferencing and local services provided in region. Availability varies by product. Outbound long distance service originating in the state of AK not available. Price varies depending on services selected, length of term and level of revenue commitments. Minimum term and revenue commitments required. Shortfall and termination liability may apply. Other restrictions may apply. Lumen cannot currently provide outbound long distance service originating in AK.
  • Local
    • We provide local service packages that are made specifically for your company. There are many features to choose from such as call forwarding, caller id name and number, and call transfer. 
    • Lumen Choice Business
    • Lumen Choice™ Business offers your business a customized local calling package at one low, monthly rate. Your package includes your phone line, unlimited local calls, UniStar® wire maintenance service, plus your choice of five features from a list of our most popular calling options.
      • Combine your business line, unlimited local calls, UniStar wire maintenance service and up to five of the most popular calling features to design a plan that best fits your specific business needs.
      • Lumen Choice Business is the simple way to increase the productivity and efficiency of your communications system without increasing the cost.
      • Enjoy the flexibility to change your calling features whenever you want to meet the changing needs of your business – at no additional cost.
      • Combine Lumen Choice Business with Long Distance or Internet services to save even more.
    • Available only to Lumen local service customers for business use. Five features chosen cannot be split between primary and secondary lines in the 2-Line package. Only hunting or call forwarding busy no answer available on secondary line at no additional charge. Prices/package components subject to change. Listed rates do not include taxes, incremental charges and surcharges. Feature limitations exist, including but not limited to Directory Assistance, Caller ID, UniStar, and Last Call Return. Ask your Lumen Representative for details. Some features not compatible with others, require special equipment at an additional charge, and may not be available in all areas. Subject to applicable tariffs and regulations.
  • Long Distance
    • High-quality long-distance
    • International Long Distance
    • Our company can find the perfect long distance plan that fits your needs! 
    • Lumen Choice™ Long Distance is an innovative plan designed to offer your business substantial savings on your domestic long-distance calls. The more you talk, the greater the value it becomes.
      • Experience quality long-distance connections at our best value ever!
      • Low, competitive rates for your international calls
      • No calling time restrictions-call anytime, anywhere.
      • Available only to Lumen local service customers for business use. Not available in MT or AK. Originating calls available in AK with Lumen calling card. Certain use restrictions apply except in CO. Limited to customers with 10 lines or less per location. Limitations exist for 1+ service, data applications, dialup data (modems) and fax traffic. Long Distance service provided by Lumen LD Corp. Listed rate covers calls only within the US and to Puerto Rico, Guam, USVI and CNMI and does not include taxes, incremental charges and surcharges. Subject to applicable tariffs and regulations.
  • Toll Free
  • VoIP
    • OneFlex VoIP Services
      • Voice over IP (VoIP) is fast becoming a revolutionary technology for more effective and efficient communications for business customers. Businesses today see the value in enhancing real-time communications via advanced VoIP technologies, to make them more competitive, increase efficiency, reduce costs and save time. With the OneFlex VoIP solution set, customers can come to a single provider to maximize the potential of today’s convergence movement.
    • OneFlex™ Hosted VoIP
      • Lumen OneFlex Hosted VoIP is an IP application that provides real-time, two-way voice capability in IP over a broadband connection. Lumen OneFlex Hosted VoIP offers a new fully-hosted service that replaces the need for a premises-based phone system and the multiple vendors required to provide popular applications like voice mail and integrated messaging. The features and applications are delivered to a customer’s handset via a single dedicated Internet access connection. These features can be individually customized by the user through a personalized Web portal. The solution provides centralized management and control, allowing the customer to perform their moves, adds and changes (MACs) from an Internet connection.
      • OneFlex Hosted VoIP is available to customers in select areas across the continental United States, with new locations being added. Minimum one-year term commitment required. Early termination charges may apply. Monthly charge and activation fee based on configuration selected. Long-distance and local toll charges are additional. International charges are additional and vary. Listed rates do not include taxes, incremental charges and surcharges. Separately purchased equipment and Internet access compatible with the service are required. Call for availability and complete details.
    • OneFlex™ Integrated Access
      • Lumen OneFlex Integrated Access is an Internet Protocol (IP) – based solution that integrates local and long-distance voice with Internet access on a single connection. It uses Voice over IP (VoIP) technology to give customers the advantage of using the entire circuit for Internet access when phones are not in use. Voice traffic has priority over data. When phones are in use, the bandwidth is automatically allocated from data to voice.
      • OneFlex Integrated Access: Available to business customers in select areas across the continental United States. Minimum one-year term commitment required. Early termination charges may apply. Monthly charge based on configuration selected. Long-distance charges are additional. Additional equipment may be required. Not compatible with Lumen Web Contact Center, EZ Route, and Q. Route. Other restrictions may apply. Call for availability and complete details.


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